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As the Buy Now, Pay Later wave crashes over eCommerce disrupting the more traditional payment and credit methods, I can understand the businesses who are still evaluating the implications associated with offering it to their customers.   From the transaction costs and moral dilemma of facilitating easy credit on one hand, to the potential boost in sales and significant reduction in fraud risk on...

The great thing about shopping online is that I can search for and find almost anything when I know what I’m looking for.  And that’s great, but when I don’t really know what I’m looking for, what happens then?  I could find a range of products that should be ok, but really, I’m not sure.

Not Sure = Cart Abandoned

In eCommerce, we're all too aware of the very tangible connection between ‘Not sure’

The opportunities for direct customer contact seem to be growing fewer and farther between as technology advances with more efficiencies and better self-service functionality. 

This is a good thing though, right?  After all, if we can make a task easier for a customer, and achieve it without the need for human intervention, it’s WIN, WIN! 

So what’s the problem?

Well, sometimes we can focus more...

Are You Looking For Answers?

When we have a product or service to sell, we often focus on how we can draw more attention to it.  How can we make it more visible, more attractive, more affordable, more desirable?   Sometimes, in our quest for answers, we forget to consider WHO is looking for our products and HOW they go about doing it. 

What we should be asking is…  

What are the questions?

The...

Looking for loyalty?

When customers purchase a significant product volume they often expect a reward in the form of a discount for both current and future orders.   But, what happens when some of those future orders are not so significant?

Repeating Promo Codes allow you to offer the gift that keeps on giving!

Running this style of promotion in conjunction with your media and SEO campaigns can...

Are you seeing a rise in activity from mobile devices?

Commerce Vision customers are witnessing steady growth in eCommerce activity from mobile devices, with some - especially B2C businesses - now attributing around 50% of their total clicks to mobile users.  This trend is playing out all across the industry with Australia Post reporting that in 2017, 1 in 5 online sales were made from a mobile...

Would you like to add some style to your carousels? 

Easily configure your Banners, Campaign Sliders, Product Galleries, and Article Sliders to show a little more visual appeal!

Hi, I'm Shaun - your new Customer Success Manager at Commerce Vision - and over the coming weeks I'll bring you a range of blogs designed to help you get more value form your CV solution.  My simple blogs should be a...

Brisbane, Australia – March 7, 2018

Today, Commerce Vision announce the release of their highly anticipated Personalisation module, created specifically for their Customer Self Service eCommerce platform. 

Personalisation has been designed from the ground up to allow digital marketers to individualise the customer experience, including targeted messaging, content, and product suggestions.    

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You've been asking, the  IT gurus have been typing, and it's finally time to show you what is under the hood of this year's release. With our latest release, we've tried to give you some great new features. I thought I would focus today's post on a few of my favourites.

 

I'm not really one for small talk when there are some seriously awesome things to get stuck into, so let's dive right in....

Your stock is on its way. Eight pallets full of purple widgets of varying sizes should land in your online warehouse in the next few days. You nabbed them at a price so ridiculous you practically stole them from the supplier, but how are you going to get them back out the door as quick as they came in and make a tidy profit along the way? Digital Marketing!

 

If you build it, they will come

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