Google's mobile-first indexing no longer a ghost story

If you follow the Google Webmaster blog, you would have seen the news drop a few weeks ago that Google has started rolling out mobile-first indexing. As part of the announcement, they’ve dispelled a few myths that have turned (in certain circles) into campfire bogeyman stories.

 

In case the Webmaster blog is a little too technical, or you don’t have time to go through it, here’s a digest for you:

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More benefit, less feature: writing great product descriptions

It’s been a little while since I’ve busted out my trusty magnifying glass and put a piece of the eCommerce landscape under the spotlight. If you’ve been along for the ride so far, you know I’ve already analysed banners, mega menus, and product detail pages. Today I’m at it again, this time doing my best Sherlock impression while talking product descriptions.

 

Warning: I’m armed with examples...

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Common problems in B2B eCommerce you can already solve

I’ve spent a lot of time lately researching the most common B2B eCommerce pain points, and it got me thinking about you, my delightful customers. My internet trawling highlighted several features that got repeated mentions…  and I’m happy to report that you can already implement all of them!

 

With this in mind, I thought I’d give you a digest of what the internet claims are the big ticket items...

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User experience in 2018 and beyond

If I’ve been fortunate enough to have 10 minutes of your time, you’ve no doubt heard me utter the phrase “user experience” (“UX” for short) at least once. Happy customers are my jam, and customer experience is directly correlated to customer happiness. When we look at concepts like personalisation, customer retention and loyalty, you may notice an underpinning theme: they all lean heavily on user...

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Login with Facebook and Automated Cross sell/Upsell

I was going to come up with something kitschy and clever for the blog title today, but I figure since we’ve spent so long talking about giving people exactly what they want through methods like personalisation… I’ll just say we’re giving you exactly what you want!

 

Today’s play in two acts: Login with Facebook and Automated cross sell/upsell.

 

Act I: Login with Facebook

 

Back in version 3.96,...

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Commerce Vision Celebrates Best Practice Personalisation

Brisbane, Australia – March 7, 2018

Today, Commerce Vision announce the release of their highly anticipated Personalisation module, created specifically for their Customer Self Service eCommerce platform. 

Personalisation has been designed from the ground up to allow digital marketers to individualise the customer experience, including targeted messaging, content, and product suggestions.    

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CMS change is coming

It’s that time again already, can you believe it? Overnight we will be upgrading our CMS to include some very cool new features. But I’m impatient and excited so let’s sneak a peek into what’s coming tomorrow morning:

 

Feature Management

Some of you may be familiar with our feature settings page. For those of you that aren’t…

 

 

For those that are, you’ll notice it’s gotten an overhaul and a...

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Web-based chat: the good, the bad, and a very ugly user experience

I often hear the topic of web-based chat come up both in conversations with customers, and my digging through the web. Some of our customers have already implemented it, some are considering it, and some know it’s not for them. Given the fact that it’s so easy to implement (in most cases a simple code snippet is all that’s needed), it can seem like a great “quick win”. I thought I’d share a...

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What's new from Commerce Vision

It’s been a little while since I looked at our very newest features so I thought this week was a good time to give you a quick rundown of some of the handy new features available to you.

 

Separate display options for Desktop, Tablet, and Mobile

A recent update means you can now specify banners not just for mobile and desktop, but tablet as well. This is a great way to make the best use of the...

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Change management in the world of B2B

In many instances, the line between B2B and B2C has blurred into non-existence. Whether that’s due to the gravitation towards eCommerce (which doesn’t allow for the traditional business-led information drip) or because technology allows our offices to be anywhere and everywhere is up for debate. Either way that blurred line has led to a focus on user experience and customer expectations in the...

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