Anyone who’s spent time in the marketing world has probably heard of author, teacher, and all...
marketing,
Customer Experience
Effective Content Marketing in eCommerce
Anyone who’s spent time in the marketing world has probably heard of author, teacher, and all...
Topics
marketing, Customer Experience
strategy,
Customer Experience
Should online marketplaces be part of your multi-channel strategy?
If you’re looking for a way to expand your online business, online marketplaces could be just the...
Topics
strategy, Customer Experience
strategy,
Customer Experience
Is Customer Retention the New Acquisition?
In the last five years, the cost of acquiring new customers has increased by over 50%. SEO, SEM and...
Topics
strategy, Customer Experience
business,
marketing,
Product Updates,
Customer Experience
Buy Now, Pay Later, Performance Insights
As the Buy Now, Pay Later wave crashes over eCommerce disrupting the more traditional payment and...
Topics
business, marketing, Product Updates, Customer Experience
strategy,
mobile,
personalisation,
Cost to Serve,
marketing,
eCommerce,
Customer Experience
How often do you talk to your customers?
The opportunities for direct customer contact seem to be growing fewer and farther between as...
how to,
Customer Experience
Show On Mobile / Tablet / Desktop
Are you seeing a rise in activity from mobile devices?
Commerce Vision customers are witnessing...
Topics
how to, Customer Experience
cashflow,
business,
Cost to Serve,
eCommerce,
Customer Experience
Payment Surcharges
Are you losing too much money through payment transaction costs?
Some customers I’ve spoken to...
Topics
cashflow, business, Cost to Serve, eCommerce, Customer Experience
Customer Experience
How to engender trust among your eCommerce users
I was watching a webinar on eCommerce recommendations the other week. Excited to hear about...
Topics
Customer Experience
how to,
Customer Experience
More benefit, less feature: writing great product descriptions
It’s been a little while since I’ve busted out my trusty magnifying glass and put a piece of the...
Topics
how to, Customer Experience
Customer Experience
User experience in 2018 and beyond
If I’ve been fortunate enough to have 10 minutes of your time, you’ve no doubt heard me utter the...
