With over 5.3 billion mobile subscribers globally, and with over 80% of new mobile devices being web enabled - mobility is key to any multi-channel sales and service strategy.
Commerce Vision’s Mobile applications are built on our ground breaking Mobile Application Framework which allows greater personalisation of the Mobile applications as well as the ability to deploy on any HTML 5 supported device e.g. iPhone, iPad, Blackberry, Android.
With Mobile Sales available and being used in the field, and a roadmap to include Mobile Service in 2012, your field sales and service team will have access to the tools that they need when they are in front of your customers to drive superior sales and customer service.
By using Mobile Sales, Account Managers and Sales Reps can take orders, enquire on stock availability, check order progress, provide accurate pricing and calculate exact order totals for customers whilst in the field.
By using Mobile Service, your field technical team will be able to accept calls, log time, and parts and have real-time control and visibility of call allocation and acceptance resulting in better feedback to customers.
Service call management will become a paperless process with reduced administration costs and service docket entry error rates.