Common problems in B2B eCommerce you can already solve

I’ve spent a lot of time lately researching the most common B2B eCommerce pain points, and it got me thinking about you, my delightful customers. My internet trawling highlighted several features that got repeated mentions…  and I’m happy to report that you can already implement all of them!

 

With this in mind, I thought I’d give you a digest of what the internet claims are the big ticket items...

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Who is responsible for your website?

Back in 2001 when Commerce Vision was founded our interactions with prospects and customers was very different from what it is today.

Thinking about this over the last weeks and following on from an article I wrote some weeks ago (Rackham was right) it struck me that there has been a dramatic business shift over the last 15 years from the back office to the front office.Then the lights came on...

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How to get your Sales Reps on board

So imagine this...

You’ve been a Sales Rep for the last 20 years. You’re now in your mid 40’s and a seasoned professional who has driven the high roads and low roads of your territory visiting customers. Year on year you have been delivering revenue to your company promoting your company’s products and services, servicing customers’ requirements, and as well expanding your territory to...

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Are your people on board with your digital journey?

As we move into the second half of 2016 I think it is a fair assumption that there would be very few businesses who aren’t executing or at least planning some form of digital journey in their business, whether it be a simple website with a basic catalogue or full blown eCommerce with all the trimmings.

So why is it that businesses understand the importance of digital and are investing in tools...

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Are you getting your (unfair) share of the Internet Economy?

Hardly a day goes by in our national press without some mention of the internet economy. Some of our captains of industry like Gerry Harvey of Harvey Norman at first denied the value of eCommerce and just this week Paul Zahra of David Jones released DJ’s new 3 year strategy which included their move to being omni-channel.

So with all this buzz, I thought it timely to look at some of the...

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