How do you provide service to your customers after your customer service team has gone home?
Commerce Vision's Customer Self Service enables your customers to access their product, pricing and account information 24/7.
Companies using Commerce Vision's Customer Self Service typically have 20% of their customer orders placed outside of business hours.
How do you improve procurement compliance and direct purchasing through contracted suppliers?
Commerce Vision's Multi-Vendor Catalogue allows you to deploy requisition capability to employees providing access to supplier catalogues, whether internal or punch-out.
Organisations with multiple branch locations have deployed consumer-style purchasing solutions without granting access to internal systems.
How can you provide account and order management functions to your sales team on the road?
Commerce Vision's Mobile Sales enables your sales team to access product, pricing and account information and take orders for their customers whilst in the field.
For over 5 years Commerce Vision has supported field sales forces. Mobile Sales users have reported a 20% improvement in time management over their non connected colleagues.
How do you provide your customers a punch-out enabled catalogue to simplify and comply with their purchasing requirements?
Commerce Vision's Customer Self Service Catalogue is punch-out enabled for direct integration with your customers' procurement solutions.
Companies with customers who purchase through supplier-hosted catalogues receive over 10% of their orders through punch-out capability delivered by Commerce Vision.
How can you simplify design, development and deployment of mobile applications for your mobile users?
Commerce Vision's Mobile Application Framework enables you to quickly deploy mobile business solutions to the field.
The Framework provides drag-and-drop design of mobile applications that integrate your mobile devices to your business systems.
How do you reduce your cost of procurement?
Commerce Vision's Procure-to-pay solution suite integrates processes across the supply chain leading to improved order accuracy and reduced supplier invoice exceptions.
Leading analysts confirm that companies can drive efficiency across their procurement processes leading to lower cost per order.

Commerce Vision

Commerce Vision is a leader in eCommerce solutions in the Australian/New Zealand market. We provide ‘commercial off the shelf’ eCommerce solutions to 100+ medium and large businesses across 300 sites. These solutions are highly configurable to support our customers’ B2C and B2B business channels.

Led by our ‘best in class’ CSS (Customer Self Service) product, our solutions address the ‘sell side’, buy side’ and mobile elements of eCommerce with deep integration to leading ERP packages such as PRONTO. These solutions are provided as a SaaS (Software as a Service) commercial model.

Companies choose Commerce Vision’s solutions because of our focus on eCommerce, our strong business process understanding, mature and robust applications, agility, and our passion for supporting our customers.

Specialties

B2B eCommerce applications, eProcurement applications, B2C eCommerce applications, mCommerce (mobile) applications with integration to PRONTO ERP

Recent Blog Posts

Recent News

  • Commerce Vision migrates to Zendesk

    Commerce Vision, Australia’s leading developer of integrated eCommerce solutions announced today they have successfully migrated their customer support system to Zendesk.

    Commerce Vision’ … more

  • Lucene search embedded in Customer Self Service

    Commerce Vision, Australia’s leading developer of integrated eCommerce solutions announced earlier this month the release of 2014 R1 which includes an embedded Lucene search engine. Studies by … more

  • Knowledge base for customers

    2nd February 2014: Knowledge base for customers – help.commercevision.com.au

    We are pleased to release the Commerce Vision ‘Knowledge Base’ to our customers.

    This resource library … more