Checklist
B2B ecommerce platforms - getting it right the first time
Checklist
A practical checklist for selecting the right B2B ecommerce platform for your business
The way your customers interact with your business is changing. They're demanding a lot more control over the process, being digital savvy and equipping themselves with information about you and your competitors. They also expect to be serviced online, and that's driving a new era of customer experience. In fact, 89% of businesses expect to compete mainly on customer experience, and to stay ahead of the competition you're going to need a B2B ecommerce platform that enables you to focus on the customer experience while managing and scaling sales operations.
So the big question is
How do I know which platform is best for my B2B business?
To help you with this, we've developed a checklist that will boost your understanding of how to select the right solution for your business, and most importantly, for your customers. We cover:
- Why you shouldn't turn up to a B2B gunfight with a B2C knife - don't fall into the trap of choosing a solution that was designed originally for B2C, and has been modified for B2B
- The Checklist - questions to ask yourself, the must-have boxes to tick and why
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A quick overview of CV ecommerce - Commerce Vision's ‘built-for-B2B’ platform