The application and logic engine that powers our Best Practice Design, Customer Self Service supports companies' complex business processes so that our customers' can drive deep online engagement and self service. Our platform combines an easy to use but powerful CMS, Responsive Design editor plus other tools to future proof your B2B and B2C eCommerce system.
Companies using PRONTO ERP turn to our eCommerce platform – Customer Self Service to enable their customers to transact with them electronically for online ordering, account functions, and accessing product specifications and features including pricing.
With an easy to use Responsive Design, Customer Self Service enables you and your customers to save time and resources whilst freeing up customer service representatives to focus on high value activities.
With deep connection to your PRONTO ERP system, Customer Self Service is not only integrated with sales order, stock, and customer information but also replicates the complex pricing, availability, order, and stock security logic that enables you to fully utilise the web as part of your omnichannel sales strategy.
Responsive design and User Interface accessible by Smartphone, Tablet, and PC
Capture orders on line including the business rules of your ERP system.
Extend your business hours to 24/7 for 365 days a year
Enables your customers to access pricing, account, order history and delivery information
Drives efficiency for both you and your customers’ businesses and materially improves your cost to serve
Extends the reach of your business to new geographies and markets without major investment
Supports large business and government running ERP systems such as SAP, Oracle, and Microsoft Dynamics
Supports "Punch-out" ordering for enterprise level transacting
When new features are available you just upgrade and apply - No more coding!
Make changes to the website without requiring access to PRONTO or an IT degree
Web pages can be created and edited just by dragging modules around the screen
Mobile friendly features out of the box that follow your style guide
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