Commerce Vision Blog


LATEST ARTICLE CASE STUDY

There’s been plenty of talk about eCommerce and the increase in online everything during COVID-19,...

Commerce Vision Blog


LATEST ARTICLE CASE STUDY

Recently I had the opportunity to attend the Online Retail Global Digital Day and loved it!  

...

Commerce Vision Blog


LATEST ARTICLE CASE STUDY

Working from home through this health crisis (between juggling an 8-month-old and sanitising my...

Commerce Vision Blog


LATEST ARTICLE CASE STUDY

With all the global uncertainly at the moment, it’s highly likely you’ve got staff working from...

Commerce Vision Blog


LATEST ARTICLE CASE STUDY

Everyone knows what B2C is. Even people who have never heard the term before have still experienced...

Commerce Vision Blog


LATEST ARTICLE CASE STUDY

If you’re looking for a way to expand your online business, online marketplaces could be just the...

Commerce Vision Blog


LATEST ARTICLE CASE STUDY

Commerce Vision are excited to announce our new partnership with ChannelAdvisor.

Like Commerce...

Commerce Vision Blog


LATEST ARTICLE CASE STUDY

In the last five years, the cost of acquiring new customers has increased by over 50%. SEO, SEM and...

FILTER BY TOPIC:

COVID Era Online Acceleration

There’s been plenty of talk about eCommerce and the increase in online everything during COVID-19,...

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Innovation & Disruption in eCommerce

Recently I had the opportunity to attend the Online Retail Global Digital Day and loved it!  

...

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Your eCommerce Renovation - Now is the Time

Working from home through this health crisis (between juggling an 8-month-old and sanitising my...

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eCommerce in Uncertain Times

With all the global uncertainly at the moment, it’s highly likely you’ve got staff working from...

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What type of B2B are you?

Everyone knows what B2C is. Even people who have never heard the term before have still experienced...

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Should online marketplaces be part of your multi-channel strategy?

If you’re looking for a way to expand your online business, online marketplaces could be just the...

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You asked, we listened! Integration to over 100 marketplaces worldwide

Commerce Vision are excited to announce our new partnership with ChannelAdvisor.

Like Commerce...

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Is Customer Retention the New Acquisition?

In the last five years, the cost of acquiring new customers has increased by over 50%. SEO, SEM and...

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Commerce Vision extend eCommerce to Microsoft Dynamics NAV & Business Central

BRISBANE, Australia,  17th July 2019

Today, Commerce Vision announce availability of their ...

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Commerce Vision expand world class eCommerce to large enterprise ERP

BRISBANE, Australia 30th June 2019

Today, Commerce Vision announce availability of their Customer...

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Buy Now, Pay Later - Compared

Buy now, Pay later has revolutionised the way people purchase online.  They have quickly become...

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Feb Updates Roundup

What’s Changed & What’s New?

It's time for another new features roundup and we've created some...

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Buy Now, Pay Later, Performance Insights

As the Buy Now, Pay Later wave crashes over eCommerce disrupting the more traditional payment and...

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Why show pieces when you have the whole puzzle?

The great thing about shopping online is that I can search for and find almost anything when I know...

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How often do you talk to your customers?

The opportunities for direct customer contact seem to be growing fewer and farther between as...

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Staff Transitions

Staff transitions are an inevitable part of business operations as organisational structures change...

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September Updates Roundup

What’s Changed & What’s New?

There’s something for everyone in this variety pack!

Our CMS changes...

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Search Analytics

Are You Looking For Answers?

When we have a product or service to sell, we often focus on how we...

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Repeating Promo Codes

Looking for loyalty?

When customers purchase a significant product volume they often expect a...
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Show On Mobile / Tablet / Desktop

Are you seeing a rise in activity from mobile devices?

Commerce Vision customers are witnessing...

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Payment Surcharges

Are you losing too much money through payment transaction costs?

 

Some customers I’ve spoken to...

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Customer Dashboards

Would you like your customers to self-manage their own accounts?

 

We have a solution that we can...

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How to engender trust among your eCommerce users

I was watching a webinar on eCommerce recommendations the other week. Excited to hear about...

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How to write an FAQ page people will actually use

 

What if I told you there was a way you could reduce your cost to serve, positively affect your...

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Google's mobile-first indexing no longer a ghost story

If you follow the Google Webmaster blog, you would have seen the news drop a few weeks ago that...

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More benefit, less feature: writing great product descriptions

It’s been a little while since I’ve busted out my trusty magnifying glass and put a piece of the...

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B2B

Common problems in B2B eCommerce you can already solve

I’ve spent a lot of time lately researching the most common B2B eCommerce pain points, and it got...

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User experience in 2018 and beyond

If I’ve been fortunate enough to have 10 minutes of your time, you’ve no doubt heard me utter the...

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Login with Facebook and Automated Cross sell/Upsell

I was going to come up with something kitschy and clever for the blog title today, but I figure...

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Commerce Vision Celebrates Best Practice Personalisation

Brisbane, Australia – March 7, 2018

Today, Commerce Vision announce the release of their highly...

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CMS change is coming

It’s that time again already, can you believe it? Overnight we will be upgrading our CMS to include...

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Web-based chat: the good, the bad, and a very ugly user experience

I often hear the topic of web-based chat come up both in conversations with customers, and my...

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What's new from Commerce Vision

It’s been a little while since I looked at our very newest features so I thought this week was a...

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Change management in the world of B2B

In many instances, the line between B2B and B2C has blurred into non-existence. Whether that’s due...

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Doing right by a wronged customer

I had a disappointing experience recently and it got me thinking about the nature of dissatisfied...

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Why should a customer buy from you: a thought experiment

As part of making sure I’m writing blogs that speak to the problems faced by you, my intrepid...

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Take your customer somewhere

We’ve all had this moment. Someone is asking you to trust them. To let them take you on a journey...

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So long and thanks for all the fish

This is it. It’s time to look back on all we’ve achieved and say goodbye.

 

Too dramatic? Probably.

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Right information, wrong time!

I’ve been gallivanting around the east coast recently visiting customers. On the plane back home, I...

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Santa got his dates wrong, but that's good news for you!

It’s feature week again in CV-land and there’s one or two things I’ve been hanging out to show you!...

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The machines are coming

We’ve been seeing the influx of machine intelligence for years. From things as simple as predictive...

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Personalisation is not scary

Personalisation is one of those hot topic words that gets thrown about a lot, especially in the...

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Feature Roundup: V3.96 – V3.98

Welcome to another Wednesday with Helen!

 

There have been a number of smaller features added over...

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Measure twice, cut once: commonly recommended additions to eCommerce

I’ve been seeing a lot of posts lately from various sources all taking about ways customers can...

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Would you leave a store without a manager?

Sounds a bit far-fetched, right? One of the primary requirements in setting up a store is having...

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Get ready for an early Christmas, it’s CMS upgrade time

Are you ready for an early Christmas present? Because boy, have I got a doozy for you! The elves...

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Why create when you can automate? Introducing Flyer Creator!

It’s feature week here at Camp CV and I wanted to talk to you about something we’ve only had for a...

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Are you focusing on the bull and forgetting the (cash) cow?

If offered the choice of $5,000 in a lump sum at the end of 6 months or $100/month indefinitely,...

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Tailoring your FAQs to your user

The only thing that you absolutely have to know is the location of the library.

-  Albert Einstein

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What makes a good Product Detail page?

In the past, I’ve put Banner Sliders and Mega Menus under the microscope, so I thought it was about...

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Fulfilment is the new black

A few years back, our Director of Consulting Services - Andrew Rogencamp wrote a post on the...

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PunchOut (not Mayweather vs McGregor)!

No, I’m not talking about the big fight from a fortnight ago, or the Nintendo game from the 80’s...

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How to ask your customers what they want without asking them

Recently I was speaking to a customer who had some usability questions around a particular section...

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Stop trying to fill a leaky bucket

Today’s blog focuses on a simple but powerful premise: don’t use customer acquisition to offset...

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B2B eCommerce... is there something missing?

Why in this age of the ‘internet of things’ are some companies and sectors lagging in online order...

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Taking our own advice: Image optimisation case study

I have a shameful secret to admit to you all.

 

You know how I harp on about image optimisation...

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5 tips to happier customers

1. Take them where they want to go

This one is a no-brainer and personal pet peeve that’s missed...

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Aligning customer product expectations with reality

Have you ever tried to explain a colour without using its name? No? Give it a go.

 

© Red vs Blue

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5 security tips, and why you should care about them

It seems like everyone and their dog is willing to raise a big scary security flag and waive it...

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Mega Menu or Mega Fail?

This week we’re putting the spotlight on those mega-menus. You know, these things:

 

What’s up,...

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Staying on the Google Gravy Train with Meta Descriptions

Alright, it’s not the best blog title in the world, but I have to say, trying to make a pun out of...

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It’s a bird! It’s a plane! It’s a CMS Upgrade!

Oh yes, it’s that time again. We have another CMS upgrade, hot off the presses for you.

 

I’ve got...

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Taking the guess work out of customer visits

"Amazon doesn't kill retail, it just kills bad retail" - John Winning, founder of Appliances Online

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Let's talk about stock, baby!

Let’s talk about B2B. Let’s talk about all the good things and the bad things fulfilment can be… Ok...

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Automation: When Wall-e Works for You

Welcome again my eCommerce adventurers.

 

This week I wanted to chat to you about something that I...

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Don't sell a product, solve a problem

Today, I cordially invite you to step back in time with me for a moment….

 

~cue wavy dream...

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Commerce Vision Automates Order Processing

Brisbane, Australia – May 30, 2017 – Commerce Vision today announced general availability of LUCY...

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Becoming B2B Batman

Do you sell a product? Do you sell convenience? Do you sell quality, or quantity, or maybe...

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When you KIND OF know what you do want, but DEFINITELY know what you don't want.

Last week, I mentioned in passing one of my favourite little widgets available within BPD. It’s got...

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Dictionary or shopping list: What does your customer actually want to know?

I think we’ve all heard the phrase “information is power” before. When it comes to keeping these...

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You don’t need to be Einstein to experiment

“With how many things are we on the brink of becoming acquainted, if cowardice or carelessness did...

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A Yes-Man by any other name is still a Yes-Man

I came across a really interesting article the other day, and something in it has been bugging me...

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The first step is admitting when you know nothing

Some of you would have received an email from me a while back asking for feedback on our CMS. I’m...

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If you like it, DON'T put a slider on it

 

I couldn't resist a subtle Beyoncé reference in there. I needed something to lighten the mood...

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It's data but is it information?

 

It’s no secret I have a love of data.

 

Data driven design and feedback-based iterative changes…...

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Show up and throw up is dead

I love some of the phrases that get bandied about in the sales industry. “Show up and throw up” is...

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CMSensational Redux

Welcome back my intrepid eCommerce explorers! Some of you may have noted strange shores on the...

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Delight and The Human Element

I saw a great quote on LinkedIn the other day and immediately went out to buy the book it was...

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Everyone gets a layout with Layout Creator

 

“For time and the world do not stand still. Change is the law of life. And those who look only to...

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Why does metadata filtering matter? Pt 2

Well hey there. Welcome back!

 

As you may remember, last week we talked about metadata filtering...

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Why does metadata filtering matter? Pt 1

 

Imagine this: you need to do your weekly grocery shop and you’ve found a great new supermarket...

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A picture says a thousand words, but does it say the RIGHT words?

Imagery is an incredibly important part of your website. Some would argue it’s the most important....

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Introducing: Customer Success Tenets

It’s been 12 months this month since I joined Commerce Vision and started working with you. The...

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Googling is not just for Google, Pt 2

Welcome back to the wide world of website search. It may not be quite as much fun as other parts of...

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Googling is not just for Google Pt 1

Just as Hoovering became another way to talk about vacuuming, and Kleenex became the thing I reach...

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So you want a new website

The prospect of a new website is exciting to most people who operate in the digital space – or...

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CMSensational!

One of the things I talk to a lot when spending time our customers is the CMS. Afterall, it's the...

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Who is responsible for your website?

Back in 2001 when Commerce Vision was founded our interactions with prospects and customers was...

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Commerce Vision's 2016 release is here

 

You've been asking, the  IT gurus have been typing, and it's finally time to show you what is...

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Rackham was right

Way back in last century... well not way back but towards the end of the 80’s, Neil Rackham wrote a...

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Sell More Purple Widgets (Create Custom Landing Pages)

Your stock is on its way. Eight pallets full of purple widgets of varying sizes should land in your...

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Improve Your Website Speed

If your website is slow.. you’re probably losing sales.Big call right? But it’s backed by research....
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How to get your Sales Reps on board

So imagine this...

You’ve been a Sales Rep for the last 20 years. You’re now in your mid 40’s and a...

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Personalisation - How To

Personalisation is important. Our recent blog post -  Why Is Personalisation Important - uncovered...

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SEO 101

 
Search Engine Optimisation, commonly abbreviated to SEO, is an important part of any digital...
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Are your people on board with your digital journey?

As we move into the second half of 2016 I think it is a fair assumption that there would be very...

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Google Analytics 101

 

Who are your customers? What do they want? and Why should you care?

 
Most of you reading this...
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Why is personalisation important?

Why is it when we are surrounded with so much choice we can find it hard to make decisions?

In my...

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eCommerce ain't eCommerce

There was a famous series of Castrol GTX ads on television from 20 years ago that showed 1930’s...

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Back to the future

In 1985 ‘Back to the Future’ was released catapulting Michael J Fox (Marty McFly) with Doc and his...

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Take the friction out of your business

2014 has been a challenging year for many businesses, especially those associated with the mining...

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Mobile Sales integrated to PRONTO

Traditionally the role of the Sales Rep was one of being out on the road for 4 out of the 5 days in...

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eCommerce Integrated to Pronto ERP

With a large number of users across Australia, New Zealand and increasingly other geographies, we...

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Is your Cost2Serve under pressure?

The last 18 months have been challenging for many industries. The ‘open cheque book’ of the mining...

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Responsive Design and the Mobile Application Framework

We are often asked about responsive design for Web Sites and where our Mobile Application Framework...

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How fast is your cash travelling?

The trading terms we negotiate both with our customers and suppliers has a big impact of the cast...

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Driving sales growth with eCommerce PunchOut

Over the last 2 years, I have spoken to many business owners, and managers about reducing their...

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Are you getting your (unfair) share of the Internet Economy?

Hardly a day goes by in our national press without some mention of the internet economy. Some of...

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Your Domain Name

Your company’s Domain name is a key part of your Corporate branding, and warrants appropriate...

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Interfaced versus Integrated... The Elephant in the Room

 A great way to measure the uptake of eCommerce across the globe is to go to Google and search on...

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