There’s been plenty of talk about eCommerce and the increase in online everything during COVID-19,...
strategy,
Customer Experience
Should online marketplaces be part of your multi-channel strategy?
If you’re looking for a way to expand your online business, online marketplaces could be just the...
Topics
strategy, Customer Experience
strategy,
Customer Experience
Is Customer Retention the New Acquisition?
In the last five years, the cost of acquiring new customers has increased by over 50%. SEO, SEM and...
Topics
strategy, Customer Experience
strategy,
mobile,
personalisation,
Cost to Serve,
marketing,
eCommerce,
Customer Experience
How often do you talk to your customers?
The opportunities for direct customer contact seem to be growing fewer and farther between as...
strategy,
personalisation,
marketing,
Customer Experience,
Announcements
Commerce Vision Celebrates Best Practice Personalisation
Brisbane, Australia – March 7, 2018
Today, Commerce Vision announce the release of their highly...
strategy,
personalisation
Are you focusing on the bull and forgetting the (cash) cow?
If offered the choice of $5,000 in a lump sum at the end of 6 months or $100/month indefinitely,...
Topics
strategy, personalisation
strategy,
erp,
Cost to Serve,
Announcements
Commerce Vision Automates Order Processing
Brisbane, Australia – May 30, 2017 – Commerce Vision today announced general availability of LUCY...
Topics
strategy, erp, Cost to Serve, Announcements
strategy,
Customer Experience
A Yes-Man by any other name is still a Yes-Man
I came across a really interesting article the other day, and something in it has been bugging me...
