SSS Australia have been supplying medical equipment and consumables to the Australian healthcare market for over 45 years. Known for their unwavering commitment to customer care, the team at SSS Australia strive to set a benchmark in gold standard service. That aim naturally extends to their online channel, and with an eye for innovation, they work hard to offer their customers the best online experience possible.
SSS Australia aren’t new to eCommerce. The successful healthcare supply company has offered its customers online ordering since the early 2000s. But since that time, B2B eCommerce has matured and its users have grown more sophisticated. Recently, the team at SSS Australia had come to realise their existing platform wasn’t delivering the sort of agility and flexibility they needed. They found they needed to build customisations on top of their existing platform in order to offer their customers features that were considered ‘non-standard’ for B2B.
They found themselves at a crossroads: either upgrade to a newer version of their current platform, or start evaluating other options. And thus the partnership with Commerce Vision was born.
But that doesn't mean your sales team have to spend precious hours keying them into your ERP!
Automated order processing tools like Lucy were created to take data entry off your hands.
Our eGuide outlines what automated order processing actually IS, and how you can leverage it in your own business. Read about:
- Issues with manual processing like error rates and downtime
- What sales order automation is and how it works
- Benefits you can expect from automating your PO processing
- Lucy - an automated solution that's smart, and getting smarter
