Commerce Vision Blog

What type of B2B are you?

dee.robbins@commercevision.com.au (Dee Robbins) — Mon, 20 Jan 2020 08:00:00 GMT

Everyone knows what B2C is. Even people who have never heard the term before have still experienced it firsthand. Business to consumer, (B2C) - the selling of goods and services directly to the end user – it is part of our everyday life. Who hasn’t shopped online?!

Should online marketplaces be part of your multi-channel strategy?

dee.robbins@commercevision.com.au (Dee Robbins) — Thu, 19 Dec 2019 03:29:07 GMT

If you’re looking for a way to expand your online business, online marketplaces could be just the ticket.

You asked, we listened! Integration to over 100 marketplaces worldwide

dee.robbins@commercevision.com.au (Dee Robbins) — Mon, 16 Dec 2019 06:24:44 GMT

Commerce Vision are excited to announce our new partnership with ChannelAdvisor.

Is Customer Retention the New Acquisition?

dee.robbins@commercevision.com.au (Dee Robbins) — Tue, 10 Dec 2019 03:52:12 GMT

In the last five years, the cost of acquiring new customers has increased by over 50%. SEO, SEM and sponsored social posts… Marketing is simply becoming more expensive. In a growing business, I’m sure you agree, costs are considered investments. Customer acquisition cost (CAC) is one such investment, and it’s where a lot of marketing dollars get spent… but is it the most rewarding?

Why Henry Schein rely on Commerce Vision

Case Study — Thu, 31 Oct 2019 01:27:00 GMT

Platform. People. Results.

BAT Industrial – Providing Industry Solutions

Case Study — Tue, 15 Oct 2019 01:30:00 GMT

Why BAT Industrial turn to Commerce Vision

Platform. People. Results.

Store DJ – Turning the tables on eCommerce

Case Study — Tue, 06 Aug 2019 01:36:00 GMT

Business Requirement

Store DJ has always pushed the boundaries. Launched in 2000 in a small shop in Bowen Hills, Brisbane, Store DJ was the first DJ store in Australia to specialise in both a physical shop front and online store that offered advice and support to Australian DJs.

Operating in the B2C space means you need to understand the way your consumers want to engage with you, and Store DJ’s Managing Director Jeremy Leitch and his team are definitely tuned in to knowing what their customers want. To continue being the best in their space Store DJ needed to take their online business to the next level, and when they turned to Commerce Vision we knew we had to take it up a notch.

Store DJ’s customers are savvy online users, well versed in technology, and we needed to give them something that was intuitive, responsive in design, and feature rich so they would use it as the go to place for all their needs.

We worked with Store DJ to produce a site that would help the business reduce its cost to serve, give them a comprehensive online presence, and provide their consumers with new and enticing reasons to focus their interactions online.

Technology Solution

The application and logic engine that powers our Best Practice Design. Customer Self Service's supports companies' complex business processes and rules so that our customers' can drive deep customer online engagement and self service. Our Web User Interface that combines an easy to use but powerful CMS, Responsive design editor plus other tools to future proof your B2B and B2C eCommerce system.

Outcome

After turning to Commerce Vision, Store DJ have been able to provide a world class experience to their users with the right mix of technical detail and brand knowledge. With an increase in sales for the last two calendar years of over 75%, it’s not hard to see why the relationship between our companies remains strong.

Store DJ has now moved their focus into expanding both their capacity and the reach of their brand while keeping that signature style of being the go-to for quality products and quality advice. Commerce Vision remain dedicated to helping Store DJ provide a web and eCommerce experience that is the benchmark for the industry.

With the acquisition of Manny’s Music in November 2016, it was only natural the strong relationship would flourish further. Moving into the music world, Store DJ has now added another industry-leading site to their arsenal: Mannys

With the assistance of Commerce Vision, the introduction of Paypal Express, and many dedicated team members, Store DJ has confirmed an incredible increase in conversions of >75% since June 2012. With 33% of their turnover now being attributed to the online space, it's easy to see how successful they already are.

The tables never stop turning and both Zip Money and Click & Collect have been recently launched.

Commerce Vision extend eCommerce to Microsoft Dynamics NAV & Business Central

david.bickerstaff@commercevision.com.au (David Bickerstaff) — Tue, 16 Jul 2019 23:00:00 GMT

BRISBANE, Australia, 17^th July 2019

Commerce Vision expand world class eCommerce to large enterprise ERP

david.bickerstaff@commercevision.com.au (David Bickerstaff) — Sun, 30 Jun 2019 23:00:00 GMT

BRISBANE, Australia 30^th June 2019

Buy Now, Pay Later - Compared

shaun.cooper@commercevision.com.au (Shaun Cooper) — Tue, 19 Mar 2019 23:35:21 GMT

Buy now, Pay later has revolutionised the way people purchase online. They have quickly become Australia’s largest lead referrers and account for a significant and ever increasing share of purchases. Millennials in particular choose to avoid traditional credit options in preference to getting what they want with interest free payments. This has changed their purchase behaviour to the extent that they are likely to begin their shopping experience from their BNPL app instead of browsing online.

’More than four in five consumers (86%) who had used a buy now pay later arrangement within the last 12 months plan to do so again. Most users also believe that these arrangements allow them to buy more expensive items, spend more than they normally would, or make more spontaneous purchase ’ - *ASIC Review of buy now pay later arrangements

In our previous blog Buy Now, Pay Later, Performance Insights we’ve looked at the benefits that offering Buy Now, Pay Later options can bring to a merchant. This time we’re going to compare the individual BNPL options available to you on our Commerce Vision platform. These providers will appeal to different customer demographics so you should also check with your customers to see who they prefer to use.